Support vanishes after you sign
“Great during the sales process, but once you're locked in, good luck getting help.”
From a public review of a competing salon platform
Most med spa software is a salon tool with charting bolted on, or a hospital EMR with a spa skin. Tracer is built for aesthetic practices and nothing else. Charting, scheduling, payments, messaging, and inventory in one.
No contracts. No setup fees. Cancel anytime.
Lunch
12 PM - 1 PM
Megan Fox
9 AM – 9:45 AM
Linda Nguyen
10 AM – 11 AM
Diana Ross
11:15 AM – 11:45 AM
Isla Bennett
1 PM – 2 PM
NewCora James
2:30 PM – 3:15 PM
Amara Diaz
3:45 PM – 4:15 PM
Lunch
12:15 PM - 1 PM
Maria Gomez
9:30 AM – 10 AM
Jessica Miller
10 AM – 11 AM
NewAva Thompson
11:30 AM – 12:15 PM
Leah Kim
1:30 PM – 2:30 PM
Tessa Cole
3 PM – 3:30 PM
Noah Bell
4 PM – 4:45 PM
Lunch
12 PM - 1 PM
Emily Clark
9 AM – 10:30 AM
Chloe Martin
10:45 AM – 11:45 AM
NewSofia Reyes
1 PM – 2:30 PM
Maya Patel
3 PM – 4 PM
Lunch
12:45 PM - 1:30 PM
Grace Liu
9:15 AM – 10 AM
NewHannah Park
10 AM – 11 AM
Josie Ward
11:30 AM – 12:30 PM
Ruby Chen
1:45 PM – 2:45 PM
Faye Moss
3:15 PM – 4:15 PM
Lunch
12:30 PM - 1:15 PM
Noah Bell
9 AM – 9:30 AM
Mia Turner
9:45 AM – 10:45 AM
NewZoe Adams
11 AM – 11:45 AM
Owen Reid
1:15 PM – 2:15 PM
Iris Snow
2:30 PM – 3:15 PM
Ella Flores
3:30 PM – 4:15 PM
Sound familiar?
We read the one-star reviews of nine med spa and salon platforms. Owners, injectors, and front desks keep writing the same complaints, year after year.
“Great during the sales process, but once you're locked in, good luck getting help.”
From a public review of a competing salon platform
“Sometimes it freezes up on tasks right as you're checking out a client.”
From a public review of a competing med spa EMR
“No better way to chart injectables, like Botox.”
From a public review of a competing salon platform
“Exporting patient data carried an unexpected $1,120 fee.”
From a public review of a competing med spa EMR
Quotes are verbatim from public reviews of competing med spa and salon platforms.
A $17 billion industry growing by more than a billion dollars a year, still running on software built for hospitals — or salons. Neither is right.
Sources: American Med Spa Association, Medical Spa State of the Industry Report (2024, 2025); Harvard Business Review, “How Much Time and Energy Do We Waste Toggling Between Applications?” (2022).
How It Works
Tracer combines deep clinical charting, modern scheduling, smart automations, and built-in communication — designed from day one for aesthetic practices.
Providers chart on the iPad — body diagrams, injection maps, voice dictation — while the front desk runs booking, check-in, and checkout in the browser.
Confirmations, reminders, form nudges, and membership billing all happen automatically — by text and email, with quiet hours respected.
Scheduling, charting, payments, inventory, and forms in a single platform. Month-to-month, with free onboarding and data migration.
Features
Deep clinical workflows. Beautiful scheduling. Smart communication. All in one platform your staff will actually want to use.
Chart from the iPad in the treatment room — body-diagram templates, injection-site mapping, and voice-dictated treatment notes.
Multi-provider calendar with online self-booking for clients, card on file at booking, and automated reminders that reduce no-shows.
Send consent and intake forms by text or email — patients sign from their phone, and the signed copy lands on their record.
Booking confirmations, appointment reminders, and form links sent automatically by text and email. Two-way texting is coming soon.
Take payment in the treatment room with a card reader or online — card on file, refunds, and no-show fees. Standard Stripe rates, no markup.
Track retail products and back-bar supplies by lot and expiration date, with an audit mode for physical counts.
Recurring memberships with automatic billing, member pricing, and self-serve enrollment. Prepaid packages and vouchers, redeemed at checkout.
Every patient in one place — visit history, signed forms, notes, benefits, and cards on file.
Encryption in transit and at rest, a unique login for every staff member, and digital consent with e-signatures. We sign a BAA with every practice.
Why Switch
Legacy medical EMRs have deep charting but dated, click-heavy UX. Salon platforms look great but treat charting as an add-on. Tracer gives you both.
| Feature | Tracer | Legacy EMRs | Salon Software |
|---|---|---|---|
| Built for med spas | |||
| Modern, intuitive UI | |||
| Deep clinical charting | |||
| iPad charting app | |||
| Voice-dictated treatment notes | |||
| No contracts | |||
| Published pricing | |||
| Fast onboarding (days, not months) |
Legacy EMRs: Nextech, PatientNow. Salon software: Boulevard, Mangomint, Vagaro. Based on each vendor's published feature and pricing pages as of September 2026.
FAQ
See how Tracer can replace your fragmented software stack with one platform built for med spas. 15-minute walkthrough, no commitment.
No credit card required. No contracts. No setup fees.
Founding partner program: A few early practices get special terms in exchange for regular feedback. Ask us about it on your demo.